Someone once said that we are all critics. That gross overgeneralization of the human race was spot-on — we really are. When it comes to anything at all, we have — or can quickly form — an opinion on it. Not only that, but we quickly move from the opinion stage to the critic stage, whereupon we levy our gavel of judgment and deem it good, middling or “teh suck”. When aliens discover the remains of our civilization millions of years from now and dig into the backup files of the internet, no doubt they will realize that everyone refused to shut up about everything. And they will thank their lucky stars that the plague of humanity — forum trolls along with them — are gone for good.
So thought #1: we are all critics, of varying degrees. Thought #2: some of us make a genuine effort to back up our critical nature with structure — analysis, comparison, testing, counterpoints, discussion. Depending on the level of commitment, the craft of criticism may become so finely honed in a few that being a critic becomes, in and of itself, an art form. They get very, very good at judging things — usually a specific field of things — and due to that expertise become trusted and well-known among the general populace.
Don’t guffaw too loudly, there. It’s true. Like most everything, criticism is easy, but great, thoughtful criticism that is shared in a coherent, well-structured way eludes the grasp of most.
Thought #3 (and I’m going somewhere with all this, trust me) is that criticism can come in a couple of flavors: objective criticism, subjective criticism and a blend of the two. Thought #4 is that there is purpose for both types of criticism. Being objective means that the critic attempts to divorce him/herself from any personal bias — a viewpoint that attempts to begin as neutral and progress toward a final judgment based on a wide variety of commonly accepted factors as to what is good and what isn’t. Being subjective means that the critic begins the review from a very specific viewpoint with a personal history attached, and proceeds to cover the material and form a judgment, trusting that if you know him or her well enough, you can figure out if your tastes coincide or not with what they’re saying.
Many critics I know, myself included, go with a blend of the two. There are parts of criticism where it’s very natural to shift toward a neutral stance to talk about the game’s history, how it relates to others in the field, and solid Facts of the Case. Then there are parts that beg for a relational response — how did I feel while playing this, what did it make me think of, why did I like or hate this based on not only my current experience but every game I’ve played leading up to that point.
For the most part, everyone is okay with this style of review. In fact, I’ve heard a lot of folks comment that they appreciate reading MMO blogs versus more “professional” games journalism because we don’t have to worry about being overly subjective when we feel like doing so. The readers know we’re not holding ourselves back out of worry that we’re not being fair by misrepresenting all of the sides of the topic.
In my experience, the only time people get up in arms over criticism is when they deeply disagree with the judgment of the critic. This often happens when the offended party is deeply in smit (as in, being smitten) with whatever is being examined, and for some reason we just cannot abide someone telling us that something we like is crap or that something we loathe is radiant. The offended party, feathers all ruffled (and I certainly have had mine ruffled, no exemptions here), will often attempt to refute the criticism. This is fine, as long as they stick to what was being said, but terribly often there’s a need to make it personal. And the first step of doing that, of taking the fight to the critic is to attack the critic’s integrity. How do you do that? By saying that they weren’t reviewing it right. That they were being too subjective or too objective or that they didn’t play it long enough or didn’t establish a mind meld with the offended party to experience the game as they did.
And really, that’s all silly. In doing this blog, I’ve done a lot of criticism (and let’s be clear here: “critisism” doesn’t imply a bad opinion, just one full of critical thought). Some of it was as thoughtful as I could muster; a lot of it was off-the-cuff brain farts. People don’t always agree with what I say, and I don’t always agree with what commenters and bloggers say either. Sometimes we talk about that, bandy the topic back and forth, but I try never to take or give it personally. When it comes to any hobby, there’s always a huge variety of schools of thought, otherwise there would only be one source for all information and reviews, with everyone else nodding in agreement.
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“In my experience, the only time people get up in arms over criticism is when they deeply disagree with the judgment of the critic. ”
For personal blogs, I agree, but as a blog becomes bigger/more influential I think there are other reasons to try to sway the opinion of the author, or at least leave a comment with a dissenting opinion.
This is because in order for us to continue to enjoy our favorite MMO, it has to remain in business. If enough influential people start talking trash about our favorite MMO, sales might suffer, and that could lead to it closing.
I think that’s why you see the same kind of passionate discussion about television shows (since they need ongoing good ratings to stick around) but not as much about movies or single-player games.
Someone’s been keeping up with Darkfall’s Reviewgate.
Blogs, or at least the ones that have more of a personal rather than professional touch, have more leeway to be subjective and biased because they’re trying to portray their own, real opinion, and that doesn’t need a filter.
But there is something to be said about being able to respect the fact that someone doesn’t agree with what you think, and that they deserve a fair shake, not a bunch of ad hominem attacks that sound like more like a child that didn’t get their way.
Blogs and community managers like myself, however, are all too conscious about the need for some people to be “right” or correct among the faceless masses of the Internet. There are a ton of people out there who simply can’t handle others who won’t see if from their point of view, and they’ll flame and whine and create emo-filled posts until they perceive victory or until they can’t shout any louder. This hasn’t been wholly exclusive to Darkfall, but frankly, to any product that gets reviewed in media/pop culture.
It’s too bad more people can’t see that being angry over what amounts to someone else’s opinion on the Internet is less than worth the vessels they pop over it.
A blend of objective and subjective is best I’d say. It’s the most honest for starters, because true objectivism is impossible to achieve (which brings up a fun paradox where you objectively observe your bias).
It’s also just more interesting and more thoughtful. Approach the issue from a direction, then recognize the other directions as well. In other words, try to see it from the other side.
This is the essence of constructive criticism.